Legal

Privacy Policy

Your privacy matters to us. This policy explains what personal information tjbt collects, why we collect it, and how we keep it safe.

Introduction

How tjbt Handles Your Personal Information

This Privacy Policy ("Policy") describes how tjbt collects, processes, stores, and protects personal data relating to users of the tjbt website and associated services accessible at tjbt.bet (the "Platform"). By registering an account or using the Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.

This Policy applies to all persons who access or use the Platform from Bangladesh, including registered account holders, visitors who browse without registering, and any individual whose data is submitted to us in the course of using our services. If you do not agree with this Policy, you must not use the Platform.

tjbt is committed to handling all personal data responsibly, transparently, and in accordance with applicable data protection principles. We collect only what is necessary, retain it only as long as required, and never sell it to third parties for marketing purposes.

Your Rights at a Glance

Five Key Privacy Rights Every tjbt Player Has

As a user of the tjbt Platform, you have the following rights in relation to your personal data. Full details are provided in Section 8 of this Policy.

🔐
Right to Access
You may request a copy of the personal data tjbt holds about you at any time by contacting [email protected].
📋
Right to Information
You have the right to know what data we collect, why we collect it, how long we keep it, and who we share it with — all of which is set out in this Policy.
✏️
Right to Rectification
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated.
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Right to Erasure
Subject to legal and regulatory retention requirements, you may request deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
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Right to Object
You may object to the processing of your personal data for direct marketing purposes at any time. We will honour such requests promptly.

Section 1

Information We Collect

tjbt collects personal data through three primary channels: information you provide directly, information generated automatically through your use of the Platform, and information received from third-party service providers. The categories below describe each type in detail.

Information You Provide Directly
  • Full name, date of birth, and residential address as provided during account registration.
  • Mobile number and email address used for account communications.
  • Identity verification documents such as NID (National ID), passport, or driving licence when submitted as part of KYC verification.
  • Payment account details for bKash, Nagad, Rocket, or Upay, as required to process deposits and withdrawals.
Information Generated Automatically
  • IP address, device type, browser type, and operating system collected at the time of each session.
  • Betting history, game activity, session duration, and wager amounts generated through your use of the Platform.
  • Cookie data and local storage identifiers used to maintain your session and remember your preferences.
Information from Third Parties
  • Identity and address verification data from KYC service providers used to confirm the accuracy of information you have provided.
  • Transaction confirmation data received from payment processors including bKash, Nagad, Rocket, and Upay.
  • Fraud prevention and risk-scoring data from third-party security services used to protect the integrity of the Platform.

Section 2

How We Use Your Information

Personal data collected by tjbt is used for specific, defined purposes. We do not process your data beyond what is necessary to fulfil the purposes described below.

  • Account creation, maintenance, and verification — including KYC checks required before large withdrawals are processed.
  • Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment channels.
  • Delivering customer support, responding to enquiries, and resolving disputes submitted to [email protected].
  • Detecting, investigating, and preventing fraudulent activity, collusion, money laundering, and other prohibited conduct as defined in our Terms and Conditions.
  • Complying with applicable legal, regulatory, and law enforcement obligations where we are required by law to disclose or retain data.
  • Improving the Platform by analysing aggregated, anonymised usage patterns to identify areas for technical and product enhancement.
tjbt does not use your personal data for automated individual decision-making or profiling in ways that produce legal or similarly significant effects without human review. Fraud scoring is reviewed by a human analyst before any account restriction is applied.

Section 3

Legal Basis for Processing

Every instance of personal data processing at tjbt is grounded in one of the following legal bases. We identify the relevant basis for each processing activity below.

  • Contractual necessity — processing required to provide the services you have requested, including account management and payment processing.
  • Legal obligation — processing necessary to comply with anti-money laundering, KYC, and other applicable legal and regulatory requirements.
  • Legitimate interests — processing for fraud prevention, security monitoring, and Platform improvement, where those interests are not overridden by your rights.
  • Consent — where you have explicitly opted in to receive promotional communications from tjbt. You may withdraw this consent at any time by contacting [email protected].

Section 4

How We Share Your Data

tjbt does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. Personal data may be shared in the following limited circumstances only.

  • Payment processors — bKash, Nagad, Rocket, and Upay receive only the transaction data necessary to execute deposit and withdrawal instructions. These providers operate under their own privacy policies.
  • KYC and identity verification providers — identity document images and personal details are shared with verification partners solely for the purpose of confirming user eligibility.
  • Regulatory and law enforcement authorities — where we are required by a valid legal order, court order, or applicable law to disclose personal data.
  • Fraud prevention services — anonymised or pseudonymised risk data may be shared with industry fraud prevention networks to protect users across the sector.
All third parties with whom tjbt shares personal data are bound by data processing agreements that restrict their use of that data to the specific purpose for which it was shared. They may not use your data for their own marketing or commercial purposes.

Section 5

Cookies and Tracking Technologies

The tjbt Platform uses cookies and similar local storage technologies to operate correctly, maintain your session state, and improve your experience. The categories of cookies used are described below.

Essential Cookies
These cookies are strictly necessary for the Platform to function. They maintain your login session, store your language preference, and enable secure navigation between pages. They cannot be disabled without breaking core functionality.
Analytical Cookies
These cookies collect anonymised data about how users navigate the Platform, which pages are most visited, and where technical errors occur. This information helps us improve performance and fix issues. No personally identifiable information is stored in analytical cookies.
Functional Cookies
These cookies remember your preferences such as your chosen language version and display settings, so you do not have to re-enter them each time you visit the Platform. They do not track your activity on other websites.

Section 6

How We Protect Your Data

tjbt implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security infrastructure includes 256-bit SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, role-based access controls limiting data access to authorised personnel only, and automated intrusion detection systems monitoring the Platform around the clock.

All tjbt staff with access to personal data receive data protection training and are bound by confidentiality obligations. Access to sensitive account data is logged, audited, and restricted to the minimum number of personnel necessary to perform their role.

While tjbt takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in risk to your rights and freedoms, we will notify affected users within a reasonable timeframe and take immediate steps to contain and remediate the breach.

Section 7

Data Retention

tjbt retains personal data only for as long as is necessary for the purposes for which it was collected, subject to any longer retention periods required by applicable law or regulation. The following retention guidelines apply.

  • Active account data — retained for the duration of your account and for 5 years following account closure, to meet anti-money laundering and fraud prevention obligations.
  • Transaction records — retained for a minimum of 5 years from the date of each transaction to satisfy financial record-keeping requirements.
  • Support correspondence — retained for 2 years from the date of the last communication, after which it is securely deleted unless required for ongoing legal or regulatory proceedings.

Section 8

Exercising Your Privacy Rights

Registered users of the tjbt Platform have the following rights in relation to personal data that tjbt holds about them. To exercise any of these rights, please contact us at [email protected] with the subject line "Privacy Rights Request" and include your registered account username.

  • Right of access — you may request a full copy of the personal data we hold about you. We will respond within 30 days of receiving a valid request.
  • Right to rectification — if data we hold about you is inaccurate, you may ask us to correct it. We will update the data within 14 days of verifying your request.
  • Right to erasure — subject to legal retention requirements, you may request deletion of personal data that is no longer necessary for its original purpose.
  • Right to restrict processing — you may request that we temporarily stop processing your data while we investigate a rectification or objection request.
  • Right to object to direct marketing — you may opt out of any promotional communications from tjbt at any time by emailing [email protected]. Opt-out requests are processed within 5 business days.

We will not charge a fee for handling privacy rights requests and will not discriminate against users who exercise their rights. Where we are unable to fulfil a request due to a conflicting legal obligation, we will explain the reason in writing.

Section 9

Children and Minors

The tjbt Platform is strictly intended for adults aged 21 years and above. We do not knowingly collect, process, or retain personal data relating to individuals under the age of 21. If you are under 21, you must not register an account or use the Platform in any capacity. If a parent or guardian believes that their child has provided personal data to tjbt without parental consent, they should contact us immediately at [email protected] and we will take prompt steps to delete that data.

tjbt enforces age verification as part of the account registration process. Any account found to belong to a person under the age of 21 will be immediately suspended, all funds will be withheld pending investigation, and the matter may be referred to relevant authorities. We take the protection of minors extremely seriously.

Section 10

Policy Changes and Contact Information

tjbt reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, operational requirements, or applicable law. When we make a material change to this Policy, we will update the "Last updated" date at the bottom of this page and, where appropriate, notify registered users by email or via a notice displayed on the Platform.

Your continued use of the tjbt Platform after any update to this Policy constitutes your acceptance of the revised terms. We recommend reviewing this Policy periodically. The most current version is always available at tjbt.bet/privacy-policy.

For any questions, concerns, or requests relating to this Privacy Policy or the personal data tjbt holds about you, please contact our dedicated privacy team at [email protected]. We aim to respond to all privacy enquiries within 3 business days. Please include "Privacy Enquiry" in the subject line of your message.

Last updated: January 2026

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